Accessibility Guide | Information

We hope this guide provides useful information to help you plan your stay. Our aim is to ensure you have an enjoyable stay at Cambridge House, regardless of needs, but realise that the house isn’t suitable for those who are fully dependent on a wheelchair as we don’t have a ground floor room or a lift.

Cambridge House is situated in the Yorkshire Dales National Park on the outskirts of Reeth on Arkengarthdale Rd, 450m from the top of the green. By nature of being in The Yorkshire Dales, the landscape is quite hilly and the road from the green to Cambridge House is a gradual incline which takes about 5-10 minutes to walk. While there isn’t a pavement for part of the way, there are street lights and we can supply torches if required.

There is a brown sign post at the top of the green to indicate the direction to Cambridge House, a three storey grey house on the left hand side of the road as you leave Reeth.

Children: Cambridge House doesn’t have a family bedroom and so for safe guarding reasons we’re unable to accept children under 18 years of age.

Guest accommodation

Ground floor: reception area, hall, guest conservatory, guest lounge and dining room.

First floor: one twin en-suite, Yan, and one double en-suite, Tan.

Second floor: two double en-suites, Tether and Mether, and one single en-suite bedroom, Pip.

Pre-arrival

We will confirm your booking by email and if booked on-line by an email from our on-line booking system, QBook. If preferred, we will confirm your reservation in writing.

At the time of booking, we will ask if you have any special dietary or access requirements; if you will require assistance with your luggage and whether you will be arriving by car or on foot and approximately, your estimated time of arrival.

7-10 days prior to your arrival, you will be emailed the registration details for on-line completion and you will receive an email including details of the Coronavirus protocol, what to expect on arrival and local information.

Getting here

By car: use DL11 6QX for SATNAV. Reeth is 10 miles from Richmond and 9 miles from Leyburn on the B6270; 19 miles from junction 51 A1M, Bedale and 16 miles from Scotch Corner junction 53 A1M/A66.

By bus: Service 30, 'Little White Bus', from Richmond runs four times a day except Sundays; X26/X27 run every 20 minutes from Darlington to Richmond.

By train: Darlington is on the east coast main line, London Kings Cross to Edinburgh and Cross Country services. The X26/27 bus service stops at the railway station.

Taxis: Taxis can be found in the market square in Richmond or Star Taxis Catterick Garrison 01748 835559.

Arrival

The entrance to Cambridge House is off Arkengarthdale Road, through the gates in front of the house as you approach from Reeth centre.

The gates are usually open between 8.30 am-10.30am and 4.00 pm-10.00 pm.

Our normal check-in times are 4.00 pm-6.00pm but we can usually arrange an early or later check-in by prior arrangement.

There is a gated car park in front of the house which is laid with gravel.

There are numbered parking bays for five cars, one car per room, which are there as a guide as to where to park but are not assigned to any particular room.

Reception is signed and on the right hand side of the house and a short walk across the gravelled car park. It is accessed by three steps, 230mm, 140mm and 140mm high with a hand rail on the left hand side.

The front door, 780mm wide, is accessed by a further step, 150mm high. There is a door bell on the right hand side of the door frame.

We will help you with your luggage if required.

Main entrance and reception

You will receive registration details by email but if this isn’t possible, they will be found in your room.

We will show you the guest areas and explain about breakfast times and how to order your breakfast, packed lunches, milk and answer any questions you may have.

Check-out is by 10.00 am on the day of departure and any remaining balance is required to be paid prior to departure. This can be done remotely to reduce contact or by card machine; we accept VISA/MasterCard debit and credit cards or payment by BACS 48 hours prior to arrival.

Ground floor

All public areas on the ground floor, reception, hall, lounge and dining room are on one level. All have polished wooden floors with wool rugs.

The door between the reception and the hall is 780mm wide.

The doors between the lounge and hall and dining room and hall are self-closing FD30 fire doors and are 720mm wide.

From the reception, guests can access the conservatory and hall.

The lounge is accessed from the hall and conservatory.

The dining room is accessed from the hall.

Downstairs guest toilets are accessed from the conservatory through a door 720mm wide or from the car park by the rear porch door.

The drying room is accessed from the conservatory or rear porch.

The rear porch is accessed off the car park by one step, 150mm high and a split stable door, 660mm wide.

The floor of the rear porch, toilets and drying room are all set to ceramic floor tiles and rubber backed, non-slip mats.

Guest information leaflets, maps, reference books and a large print guest information folder are available.

There is free WIFI throughout all areas and bedrooms; details are displayed in every room.

Downstairs guest toilets: are accessed from the rear porch through doors 660mm wide. The toilet height is 420mm in both toilets. (These are closed during the Coronavirus pandemic).

Lighting in the public areas is by both ceiling and table lamps which are switched on between 7.30am – 10.00 pm. After 10.00 pm, there is reduced lighting but there is non-maintained lighting which will come on in the event of a power cut.

Guest Bedrooms

All bedrooms, landings and stairs are fully carpeted. All bedroom doors are FD30 fire doors with self-closers and are 720mm wide.

All bathrooms have vinyl floors, shower safety mats; standard bath handles on the baths and walls above the bath but extra grab handles, with suction pads, are available if required. We can provide a ‘step-up’ stool to help access the bath and shower.

We can provide dark, contrasting coloured towels and bath mat.

Each bedroom has accessible electrical sockets 900mm high and an adaptor with a charging point socket for a mobile phone.

A sonic, vibrating alarm clock is also available if required.

There are tea and coffee making facilities in each bedroom.

The water in the bathrooms is portable but filtered water is also provided.

Each bedroom has a wardrobe, chest of drawers or dressing table, at least one chair and a TV with Freeview.

The beds are made using hypo-allergenic duvets and pillows; extra pillows and blankets are available on request.

All beds can be accessed from both sides.

All bedroom radiators and towel rails are fitted with thermostatic radiator valves which can be used to regulate the temperature of the rooms.

There are guest information folders, night lights and emergency torches in each bedroom, the torches and night lights are in a bed side cabinet.

Evacuation procedures in case of an emergency are displayed in every room.

First floor

The first floor is accessed by stairs from the hall, width 900mm, 13 steps 200mm high by 240mm deep. There is a wooden banister on one side.

There is a fire door, FD30, at the top of the stairs with a sensor closer.

The two guest bedrooms on the first floor, Yan and Tan, are on one level; both are accessed off a landing via doors 720mm width. Both rooms are en-suite and are accessed from the bedroom to the bathrooms by doors which are 720mm width.

There is a guest bookcase on the landing with books for borrowing or buying; proceeds are donated to local charities.

Yan: a twin bedded en-suite room with full sized bath and overhead shower. The bed heights are 580mm. Guests are required to step into the bath with overhead shower, step height 520mm. The toilet height is 420mm.

Tan: a double en-suite with a king size bed, height 680mm, and full sized bath with overhead shower. Guests are required to step into the bath with overhead shower, step height 520mm, toilet height 420mm.

Second floor

This is accessed off the first landing by a second set of stairs, 13 steps, 760mm wide, 200mm high and 240mm deep. There is a wooden bannister and hand rail.

There are three en-suite bedrooms on the second floor, Tether, Mether and Pip.

All three rooms are accessed off the landing by doors 720mm wide.

Tether: a double en-suite with a king size bed, height 680mm, full sized bath and overhead shower. Guests are required to step into the bath, step height 520mm. The toilet height is 420mm. The door from the bedroom to the bathroom is 720mm wide.

Mether: a double en-suite with a king size bed, height 680mm, full sized bath with overhead shower. The step height into the bath is 520mm and the toilet height is 420mm. The door from the bedroom to the bathroom is 720mm wide.

Pip: a single en-suite with a shower room accessed from the bedroom by a door 670mm wide. The bed height is 580mm. The shower cubicle door is 540mm wide in total but pivots at 440mm. The step into the shower is 140mm high.

Fire Escape

Cambridge House is fitted with a full fire alarm system in accordance with Fire Safe System FPE2/FPE4 BS5839 Part 4 1988 and is regularly inspected.

There is a designated fire escape on the first floor by Room 1; through the fire exit door, a set of metal stairs leads on to the car park area.

There are heat detectors in every bedroom and smoke alarms on the landings. There are fire extinguishers in reception, by the first floor fire exit and at the top of the stairs on the second floor. In addition there are extinguishers in the kitchen and laundry as well as a fire blanket in the kitchen.

There are fire evacuation notices in every bedroom and we make sure guests are aware of the instructions and location of the fire exit.

Outside

There is a raised seating area beyond the car park. This area is accessed up two steps, each 250mm high, either at the side or at the bottom end of the car park area.

There is a garden pond at the bottom of the garden close to the steps leading off the car park. This area is mostly set to gravel and has a table and seating for four people.

There is a small paved area with a table and seating for four people closer to the house accessed by the first set of steps. This area is laid to York stone flags which may be uneven.

Additional information

Mobile phone signals in Reeth are limited to EE and O2

Cycle hire, including ‘E-bikes’, is available in Reeth.

There are three pubs, one hotel and several cafes in the centre of Reeth, 450m down Arkengarthdale Road, all of which provide meals.

This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that are offered to our guests.

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Cambridge House Accessibility Guide

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